Customer Management

The Magento 2 Connector synchronizes customer data bidirectionally between Odoo and Magento. Customer records, including names, contact details, and addresses, are kept in sync across both platforms.

Accessing Magento Customers

Navigate to Magento > Magento Data > Customers to view all synced customer records.

Customer List View

The customer list provides an overview of all synchronized customers:

Column	Description
Magento ID	The customer ID in Magento
Instance	The Magento instance this customer belongs to
Name	Customer full name
Email	Customer email address
Phone	Customer phone number
City	Customer city
State/Province	Customer state or province

Customer Form Fields

Click on a customer record to view or edit the full details:

Field	Description
Instance	The Magento instance connection
Name	Full customer name
Magento ID	The Magento customer ID (auto-populated on sync)
Name Prefix	Customer name prefix (Mr., Mrs., etc.)
Firstname	Customer first name
Middle Name/Initial	Customer middle name or initial
Lastname	Customer last name
Name Suffix	Customer name suffix (Jr., Sr., etc.)
Email	Customer email address
Phone	Customer phone number
VAT Number	Customer VAT/Tax identification number
Send Welcome Email	Whether to send a welcome email (Yes/No)
Default Billing Address	Default billing address (Yes/No)
Default Shipping Address	Default shipping address (Yes/No)
Company	Customer company name
Street	Street address
City	City

Customer Actions

The customer form provides three primary action buttons:

Button	Description
Create in Magento	Push a new customer record from Odoo to Magento
Update in Magento	Push updated customer data from Odoo to Magento
Pull from Magento	Refresh the customer record with the latest data from Magento

Default Password

When creating a customer in Magento from Odoo, the system assigns a default password. Ensure you communicate password reset instructions to the customer, or configure Magento to send a welcome email with a password setup link by setting Send Welcome Email to Yes.

Syncing Customers

Pull Customers from Magento

1. Go to Magento > Instances.
2. Open your instance.
3. Click Sync Customers.
4. All customer records from Magento will be imported into Odoo.

Push a Customer to Magento

1. Navigate to Magento > Magento Data > Customers.
2. Click New.
3. Select the Instance.
4. Fill in all required fields.
5. Click Create in Magento.

info

Customers synced from Magento are automatically linked to Odoo res.partner records. If a matching partner already exists (by email), the connector links to the existing record instead of creating a duplicate.

Next Steps

• Manage Categories
• Configure Customer Field Mapping
• View Sync Reports