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POS Product Price on Card — FAQ and Troubleshooting

This page collects the issues that show up most often and the questions we get most often. For deeper coverage of a specific topic, follow the links into the rest of the docs.

Troubleshooting​

The green pills are not appearing​

Three common causes, in order of likelihood:

  1. The toggle is OFF for this shop. Check Configuration → Point of Sale → (your shop) → SDLC Product Price Display and turn Show Product Price on Card ON. Close and reopen the session for the change to apply. See The Per-Shop Toggle.

  2. The POS browser is showing a cached asset bundle. Hard-refresh the POS tab with Ctrl+Shift+R (Windows/Linux) or Cmd+Shift+R (macOS).

  3. The Odoo server still has the old code in memory. Restart Odoo, or run:

    ./odoo-bin -c your_odoo.conf -u sdlc_pos_product_price --stop-after-init

The discount badge is not appearing even though I applied a pricelist​

  • Confirm the pricelist actually lowers the price for this product. Some pricelists use a Fixed Price rule or only target specific products / categories. Open the pricelist and review its rules under Point of Sale → Configuration → Pricelists.
  • Confirm Flexible Pricelists is enabled in the global POS settings (Point of Sale → Configuration → Settings → Pricing).
  • Close the session and reopen it. Pricelist changes do not always propagate to a session that is already running — the POS reads its pricelist configuration at session start.

See the full walkthrough at Discount Visuals with Pricelists.

I changed the toggle but nothing changed in the POS​

POS configurations are loaded when a session opens. If a session is already running, the cashier must close it and open a new one for the change to take effect. There is no way to live-reload this setting in a running session.

The savings badge shows a strange percent like 0% or NaN%​

This indicates an edge case where the product's base list price is zero (or missing). Check the product's Sales Price field in Products → Products. Set a non-zero price, then close and re-open the POS session.

A product card shows the original price as the discounted price​

Confirm that the Sales Price on the product master is higher than the pricelist-resolved price. If they happen to be equal (e.g. a fixed-price rule that matches the list price exactly), the module correctly hides the strike-through — there's no discount to show.

The module is installed but no SDLC Product Price Display section in the shop config​

The module's form-view inheritance didn't load. Try:

  1. Restart Odoo.
  2. Upgrade the module: ./odoo-bin -c your_odoo.conf -u sdlc_pos_product_price --stop-after-init.
  3. Check the Odoo server log for errors mentioning sdlc_pos_product_price — share those with support if the upgrade doesn't fix it.

After upgrade, the POS shows a blank product grid​

Almost always a stale browser cache combined with a new asset bundle. Hard-refresh the POS tab (Ctrl+Shift+R) once. If that doesn't fix it, also restart Odoo to force a fresh asset bundle build.

Frequently asked questions​

Does this module change any prices?​

No. The module only reads existing prices and renders them on the cards. It uses the same pricing resolver Odoo uses internally for the cart, so the pill, strike-through and badge always reflect what the customer would actually pay.

Will this module slow down my POS?​

No measurable impact. The price computation is the same one Odoo already runs when a product is added to the cart — the module just runs it earlier, per visible card. With typical grids of 20 to 80 products, the cost is negligible. Bigger grids (200+ products) may add a few milliseconds at session-load time; once loaded, scrolling and rendering are unchanged.

Will it conflict with other POS extensions?​

No. The module uses Odoo's official patch() API on the ProductCard component and inherits the XML template via t-inherit. Both are designed to allow multiple extensions to coexist. If you do see a conflict with another extension, share the other module's name with support and we'll investigate compatibility.

Does it work with product variants and combos?​

  • Variants — yes. Variants are resolved through the same pricelist logic Odoo's cart uses, so each variant card shows its own price.
  • Combos — combo products show their base price; combo extras are added when the product is rung up, as in standard Odoo.

What happens when I uninstall the module?​

The boolean column on pos.config is dropped, the JavaScript stops loading from the asset bundle, and the form-view inheritance is removed. The POS reverts to vanilla Odoo. No transactional data is lost — orders, pricelists, products, sessions, reports are all unaffected.

Can I customize the colors of the pill or badge?​

Yes. All visuals live in a single SCSS file (static/src/scss/product_card_price.scss) with clearly named classes. Edit the gradients, shadows and animations to match your brand. After editing, run:

./odoo-bin -c your_odoo.conf -u sdlc_pos_product_price --stop-after-init

…to rebuild the asset bundle, then hard-refresh the POS.

Does the toggle default to ON or OFF?​

ON. Every existing and new shop has the price pill visible by default. Flip it OFF on shops where you prefer image-only cards.

What versions of Odoo does this support?​

This release is built specifically for Odoo 19.0. The frontend APIs it uses (patch(), the ProductCard component, the getPrice resolver) all changed between Odoo 17 and Odoo 18/19, so the module is not backwards-compatible with Odoo 17.

For Odoo 18 compatibility, contact SDLC Corp — a backport may be available.

Will the discount visuals respect a Coupon or Loyalty Program discount?​

The module renders discounts that come from pricelists. Coupon codes and Loyalty Program rewards are applied at the cart level (as line discounts), not the price level, so they appear on the cart line — not on the grid pill. This is by design: the grid is a pre-cart view and doesn't know which coupons the customer will redeem.

Can the cashier turn the pill on/off from inside the POS?​

No — the toggle is per-shop and lives in the backend. This is deliberate: the visual style should be consistent within a single shop session. If you need cashier-level control, contact SDLC Corp for a customization.

Does the price respect multi-currency?​

Yes. The pill is formatted in the shop's currency, using Odoo's standard currency formatting (separator, decimals, position of the symbol). Multi-currency pricelists work normally.

Does the module add any dependencies, cron jobs, or external services?​

No. It depends only on point_of_sale (bundled with Odoo). No cron jobs are added; no external network calls are made; no third-party libraries are bundled.

Module reference​

FieldValue
Module namesdlc_pos_product_price
Display namePOS Product Price on Card
Version19.0.1.0.0
Odoo version19.0 (Community & Enterprise)
LicenseLGPL-3 / OPL-1
Dependenciespoint_of_sale
Models extendedpos.config (one boolean field added)
Views inheritedPOS shop configuration form
FrontendOne OWL component patch + one SCSS file

Support and contact​

For questions, customization requests, translations or support contracts, please contact SDLC Corp directly.

ChannelDetails
PublisherSDLC Corp
Websitesdlccorp.com
Sales / support emailsales@sdlccorp.com
Contact formReach SDLC Corp Support
LicenseLGPL-3 / OPL-1

Average response time on support requests is one business day. For installation and configuration help, mentioning your Odoo version and the steps you've already followed will help us reply with a precise answer.