Shopify Connector — Frequently Asked Questions
What's in this FAQ
Quick answers to the questions we get most often during onboarding and the recurring "is this supported?" questions from prospective customers. For visual / interactive guidance, follow the links in each answer back to the relevant section of the docs.
Overview
This FAQ covers the questions we get most often during onboarding and the recurring "is this supported?" questions from prospective customers. For visual / interactive guidance, see Getting Started.
Common Questions
Does the connector work with Shopify Plus?
Yes. The connector supports all Shopify plans including Basic, Shopify, Advanced, and Plus.
How many Shopify stores can I connect to one Odoo instance?
There is no hard limit. Each store is configured as a separate Shopify Instance in Odoo.
Does it support multi-currency?
Yes. Each Shopify instance can be configured with a Shopify-specific currency.
What happens if a sync fails?
The connector uses a queue system with automatic retry. Failed records appear in Shopify → Operations → Queue with error details.
Do I need a developer to install it?
No. The connector is installed through the standard Odoo app installation process.
How do I get support?
Contact SDLC Corp via sdlccorp.com/contact-us or email support@sdlccorp.com.
Contact SDLC Corp at sdlccorp.com/contact-us or email sales@sdlccorp.com