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PrestaShop Connector - Order Management

Navigate to PrestaShop > Orders > Orders.

Order Recordsโ€‹

Order records include:

  • PrestaShop Order ID and Reference
  • Customer, Delivery Address, Invoice Address
  • Order Lines with Product, Quantity, Unit Price, Subtotal
  • Status: Draft / Confirmed / Shipped / Delivered / Cancelled
  • Total Amount (auto-computed from lines)
  • Currency, Notes

Order List

Order List Continued


Creating an Orderโ€‹

Step 1 - Select a Customerโ€‹

Click New to create an order. Select an existing customer or create a new one:

Select Customer

Customer Selection

Step 2 - Add Productsโ€‹

Add product lines to the order cart:

Order Cart

Step 3 - Configure Payment and Shippingโ€‹

Set the currency, payment method, and addresses:

Order Details

FieldDescription
CurrencyOrder currency
Payment MethodPayment gateway used
Shipping AddressCustomer delivery address
Invoice AddressBilling address
Tracking NumberShipment tracking code
NotesInternal order notes

Step 4 - Confirm and Syncโ€‹

Use the action buttons to progress the order through its lifecycle:

Order Confirmed

ButtonAction
DraftOrder is in draft state
Create in PrestaShopPush the order to PrestaShop
Send InvoiceGenerate and send invoice
ShippedMark as shipped with tracking number
DeliveredMark as delivered

Step 5 - Order Shippedโ€‹

Order Shipped

Step 6 - Order Deliveredโ€‹

Order Delivered


Cancelled Ordersโ€‹

Cancelled Orders


Invoicesโ€‹

Configure invoice settings, prefixes, and numbering:

Invoice Configuration

Invoice List

Credit Slipsโ€‹

Manage refund document settings:

Credit Slip Configuration

Credit Slip List

Delivery Slipsโ€‹

Configure delivery document settings and default carrier:

Delivery Slip Configuration

Delivery Slip List

Shopping Cartsโ€‹

View abandoned and ordered carts:

Shopping Carts

Need Help?โ€‹

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