Webhook Logs

Spotting an unhealthy webhook

A healthy webhook flow looks boring: events arrive, the connector acknowledges them, the queue stays empty. Use this page to spot the opposite:

Recurring failures from the same event type — usually a Shopify-side rate limit or a duplicate registration.
Webhooks that haven't arrived in hours — Shopify may have deactivated the endpoint after too many failures; re-register from Webhook Configuration.
Slow processing latency — fine occasionally, concerning if persistent; check the queue.

This page is the operational dashboard for your Shopify webhooks. Once you've registered the webhooks in Webhook Configuration, use this view to:

See every incoming event with its timestamp, type and processing status.
Spot a sender that's failing repeatedly (often a Shopify-side rate limit or a duplicate registration).
Inspect the full payload of any single delivery for debugging.

Monitor incoming webhook events from Shopify in real time.

Navigate to Shopify → Reports → Webhook Reports

Reports menu showing Webhook Reports option

Column	Description
Event	Webhook topic (e.g., `orders/create`)
Status	Received / Processed / Failed
Payload	Raw JSON payload from Shopify
Received At	Timestamp

You can also view Mapping Reports from the Reports menu.

Reports menu showing Mapping Reports option

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