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Shopify Connector - Frequently Asked Questions

What's in this FAQโ€‹

Quick answers to the questions we get most often during onboarding and the recurring "is this supported?" questions from prospective customers. For visual / interactive guidance, follow the links in each answer back to the relevant section of the docs.

Overviewโ€‹

This FAQ covers the questions we get most often during onboarding and the recurring "is this supported?" questions from prospective customers. For visual / interactive guidance, see Getting Started.

Common Questionsโ€‹

Does the connector work with Shopify Plus?โ€‹

Yes. The connector supports all Shopify plans including Basic, Shopify, Advanced, and Plus.


How many Shopify stores can I connect to one Odoo instance?โ€‹

There is no hard limit. Each store is configured as a separate Shopify Instance in Odoo.


Does it support multi-currency?โ€‹

Yes. Each Shopify instance can be configured with a Shopify-specific currency.


What happens if a sync fails?โ€‹

The connector uses a queue system with automatic retry. Failed records appear in Shopify โ†’ Operations โ†’ Queue with error details.


Do I need a developer to install it?โ€‹

No. The connector is installed through the standard Odoo app installation process.


How do I get support?โ€‹

Contact SDLC Corp via sdlccorp.com/contact-us or email support@sdlccorp.com.

Need Help?

Contact SDLC Corp at sdlccorp.com/contact-us or email sales@sdlccorp.com

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